Digital CXM

Digital CXM2019-03-09T07:27:01+00:00

Technology Overview

It’s critical for any businesses today to provide an unified and consistent customer experience through out it’s product and services life cycle. Hence it’s imperative to engage a CRM platform that provides an integrated solutions and the ability to connect with your customer anywhere and anytime. Your sales support teams must have the customer information handy that will enable them to engage better during the support calls and the technology should have the ability to interact with the customers real-time on video, screen sharing, calls and chatbots.For more details, sign up for a free demo and our sales team will get in touch with you shortly.


Solution Scope

Differentiators

  • Persona/ Journey Orchestration
  • Field Service Automation
  • Customer History view & mapping
  • Modular Integration
  • Flexible Integration (API’s)
  • Unified routing engine
  • Hybrid Cloud – Deployment

How it Works

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